
ABOUT — OUR STORY




Nicole Turnbull and Dr Caroline Howe came to psychosocial safety from opposite ends of the system - and that's precisely what makes Neon Shed powered by Create Today so powerful.

REGULATORY & WHS
Nicole spent 20 years on the front lines of workplace safety regulation and workers' compensation - working for both NSW Safety Regulators (WorkCover and the Resources Regulator), icare NSW and the Independent Review Office. She saw what happened when organisations treated safety as a checkbox exercise. She watched psychological injuries escalate because leaders didn't know how to manage the tough stuff. She witnessed the damage that poor communication and unaddressed psychosocial hazards caused to individuals, teams and entire organisations.
20 Years Frontline WHS & Regulatory Experience

RESEARCH & REHABILITATION
Caroline approached from the research and rehabilitation side - as Head of Research at icare NSW, she partnered with six major Australian universities to develop evidence-based interventions. With her PhD in Work, Health and Psychology from the University of Sydney, she built the social connections theory for workers' compensation insurance. She worked with more than 500 injured workers across rural and urban Australia, witnessing firsthand how isolation, loneliness and lack of support derailed recovery.
PhD Work & Psychology • 500+ Injured Workers Supported

Nicole saw organisations drowning in compliance requirements, unsure where to start with psychosocial hazards. Leaders were promoted for technical skills without people management training. HR and WHS teams were unclear about who owned what. Policies sat on shelves gathering dust. Workers didn't know how to speak up. And when issues escalated, the investigation process often caused more harm than healing.
Caroline saw injured workers trapped in adversarial systems that focused on blame rather than recovery. Workers' compensation processes that increased isolation instead of connection. Return-to-work plans that failed because psychological injury wasn't understood or properly supported. And mature workers who lost jobs and couldn't find their way back.
They needed prevention, early intervention, incident response, recovery support and transition assistance.
They needed end-to-end psychosocial safety solutions.

Nicole Turnbull and Dr Caroline Howe came to psychosocial safety from opposite ends of the system - and that's precisely what makes Neon Shed powered by Create Today so powerful.
PREVENTION
When Nicole founded Neon Shed to ‘bring light to the dark sides of work,’ she focused on prevention - helping organisations understand psychosocial hazards through the 3 Pillars Framework, equipping leaders with courage to manage difficult situations and giving workers tools to address harmful behaviours before they escalated.
Founder
Nicole Turnbull
RECOVERY & TRANSITION
When Caroline founded Create Today with My Social Support Network and HoweSafe, she focused on recovery - developing Australia's only social rehabilitation provider for injured workers, creating evidence-based assessment tools and supporting mature workers through career transitions with WorkLife Reimagine 45+.
Founder
Dr Caroline Howe
PEAK BODY
Together, they co-founded the Psychosocial Safety and Leadership Institute - Australia's peak body for psychosocial safety - to build a community where employers, leaders, HR and WHS professionals could share challenges, access expert guidance and drive real change.
Co-Founders
Nicole & Dr Caroline
