Psychosocial Safety Assist
Prevent workplace challenges before they escalate
The first line of support for workplace psychosocial safety. Because keeping people safe shouldn't start when they're already falling.
Get Support for Your WorkplacePre-EAP: A Smarter Approach to Workplace Wellbeing
Here's the reality: Traditional EAPs (Employee Assistance Programs) are designed to catch people as they fall off the cliff. They're reactive, waiting until someone is already in crisis.
Psychosocial Safety Assist does something different. We help people avoid going near the cliff in the first place. It's early intervention workplace wellbeing that addresses concerns when they're manageable, before they become major issues.
Traditional EAP
Responds after someone is struggling, stressed, or in crisis. By then, the damage is already done.
Psychosocial Safety Assist
Steps in early when someone recognises a challenge, helping them explore options and find pathways forward before things escalate.
What is Psychosocial Safety Assist?
Psychosocial Safety Assist is a confidential, external support service that gives leaders, HR and WHS professionals, and workers a safe space to navigate workplace challenges early.
This isn't about giving advice or telling you what to do. It's about exploring your options, understanding what outcome you want, and identifying the pathways to get there. You stay in control while gaining clarity, confidence, and practical support from an experienced psychosocial safety specialist.
Whether you're dealing with a difficult conversation, managing psychosocial risks, or simply need someone to talk through a workplace concern with, Psychosocial Safety Assist provides the space and expertise to help you move forward.
Early Resolution
Address workplace concerns before they become formal issues, reducing stress and risk for everyone involved.
Confidential & External
Talk openly without fear of internal judgment or repercussions. What you share stays private.
Practical & Empowering
Walk away with clarity about your options and the confidence to take the next step.
How It Works
You're in Expert Hands
When you connect with Psychosocial Safety Assist, you're speaking directly with Nicole Turnbull – not a call centre, not a junior consultant, but someone with deep, real-world experience in workplace psychosocial safety.
Nicole is the Founder and Chief Courage Officer of Neon Shed and Co-Director of the Psychosocial Safety and Leadership Institute. With over 20 years in communications and 15 years in work health and safety, Nicole has worked for NSW safety regulators, workers' compensation insurers, and the Independent Review Office.
This isn't theory. It's lived experience from someone who has seen every side of workplace safety – from regulation to compensation to supporting real people through real challenges.
- 20+ years experience in communications
- 15+ years in work health and safety
- Former NSW safety regulator and workers' compensation specialist
- Psychosocial Safety Consultant and Keynote Speaker
- Host of the Under the Rug at Work podcast
- Co-Director, Psychosocial Safety & Leadership Institute
Ready to Protect Your Workplace?
Get a tailored quote for Psychosocial Safety Assist and give your organisation the early intervention support it needs.
Request a Quote
Frequently Asked Questions
How is this different from an EAP?
Traditional EAPs respond when someone is already struggling or in crisis. Psychosocial Safety Assist intervenes early – when challenges are still manageable and before they escalate into serious issues. It's prevention, not just response.
Who can access this service?
Depending on your chosen service model, access can include:
- Leaders, HR and WHS professionals managing psychosocial safety
- All workers in your organisation via a confidential hotline
- Identified at-risk workers through proactive outreach
Is this confidential?
Absolutely. All conversations are confidential and external to your organisation. Workers and leaders can speak openly without fear of internal repercussions.
What types of issues can people get help with?
Psychosocial Safety Assist supports workplace challenges including:
- Navigating psychosocial hazards like bullying, conflict, or burnout
- Understanding obligations under WHS legislation
- Exploring options for difficult workplace situations
- Leadership challenges around mental health and wellbeing
- Clarifying rights, responsibilities, and available pathways
Is this a crisis support line?
No. Psychosocial Safety Assist is designed for workplace psychosocial safety prevention and early intervention. If someone is experiencing a mental health crisis, they should contact Lifeline (13 11 14) or emergency services (000).
How quickly will someone get a response?
We aim to respond immediately where possible, or as soon as possible, with priority given to urgent workplace matters.
How is pricing structured?
Pricing is tailored to your organisation's size and needs. Request a quote above, and we'll provide transparent pricing options based on your requirements.
Why is this service exclusive?
No one else in Australia offers true pre-EAP psychosocial safety support like this. You're not getting a call centre or a generic hotline – you're getting direct access to a nationally recognised psychosocial safety expert with decades of real-world experience.
Ready to Build a Safer, Stronger Workplace?
Empowered leaders create better workplaces. Whether you’re tackling harmful behaviours or developing courageous leadership, this service will give you the support to make real change. Every workplace has its own challenges, and I bring real-world experience to help you navigate them with practical, tailored solutions. If you’re ready to create a safer, stronger workplace, let’s talk.
📩 Email: courage@neonshed.com.au
📱 LinkedIn: Nicole Turnbull
Book your consultation today and take the first step toward real change.